Customer Testimonials
Exceptional service! We’ve bought two vehicles from swipe Ventures. Errand Wesley and Wayne Perkins were wonderful and made our experience perfect.
Daryl and Errond we're a pleasure to work with, they let me do my thing without pressure and understood were I stood on my income and being a single momma; all while still finding me the warranty/coverage I needed for my vehicle to have peace of mind! Easiest car buying I've experienced to date!
Daryl was great and actually made the process easy and smooth. I hate going to dealerships, I would go to Daryl again.
Daryl is so great and helpful. Definitely would come back again!
Daryl was amazing! He was so patient and kind
Salesman Daryl was absolutely wonderful! Very professional and helpful!
Mr. Wayne did an excellent job at getting my new 2024 Hyundai set up for me and made it easy and painless process 10/10 recommend him!!
Great service, easy process
Excellent experience with Louis, and the entire team at this Sam swope Mitsubishi location. I have not been to a dealership in over 12 years and this group has renewed my experience in vehicle purchasing through a dealership. Highly recommend this location. Thank you all!
Fantastic service and great group of people. Thanks to errands, Jody, Danny and Stewart for everything and making the experience what it was.
I've had the worst experience here. I came here for a warranty job. The vehicle is still leaking after 6 trips back to their shop. This is an issue that they have created.
Sadly the last Mitsubishi dealer left in greater Metro Louisville. 45 minutes from the airport. Only downside the drive.
Drove an hour to get my 100,000 mile warranty check up, Victoria and her team run a great environment and will have you in and out with no nonsense.
Waited 7 minutes for a Lady in the parts department to look up a part for me. Just to be hung up on and when I expressed how I felt about it. I was called rude and she hung up on me. I will order my part elsewhere. Thanks for no help
The sign is small. I did not notice it. It's between Burger King and the Ford dealership.
Great people. Great vehicles, and comparable prices. 👍👍👍
Marsha was the best. The staff she has also are great people to work with . I would recommend anyone to contact them if you need a vechical and don’t have the best of credit .
Daryl sold us our truck, he was super friendly and patient i’d recommend buying from him!
Daryl was a great help and is a great salesman
If you need a car or suv stop in and talk Anthony Blevins.
This guy was very helpful in getting us the info we were looking for also bringing up options and price match to other vehicles that we are looking at. Mitsubishi offers a great Warranty along with their vehicles. Anthony and the team worked out a offer for a new SUV and an even better warranty that nearly covers the whole vehicle for (not the tires) 10 years. We drove off with a vehicle that has great safety standards and coverage for just about anything, at a really affordable ... Read More Google - Jun 25, 2026
Do not go here. Looked at a truck online that had multiple post for different prices. went up there to look at it they tried to charge for almost 8000 dollars for a 2011 ford ranger that needed shocks transmission work evap work as well as timing chain and guide work. these people will rip you off in a heart beat. When i asked why is the price cheaper online the guy said well people do that all the time. DO NOT GO HERE THEY WILL RIP YOU OFF
Anthony Blevins was friendly and honest about helping me buy a new car.
Daryl was super helpful and was able to get me approved. Between him and Stuart helping make sure I was taken care of..... this was hands down the easiest car buying experience I have ever had. Thanks for everything guys, you rock!!
Daryl the salesman and Stuart the manager were amazing. They didn’t pressure us and were transparent in communication. Their finance manager was kind as well and super informative.
Anthony Blevins was a very kind, honest, and professional person during the process of buying my first car. The car was exactly as described. 100% recommended.
Anthony—great service and dedicated. I recommend him
Errond was great to work with. I live in Indiana and was interested in a unique car that they had. He answered all of my (MANY) questions and sent pictures and videos of the details on the car. He even made sure the car didn’t get sold before I was able to come and look at it in person. The car is great and Errond and the team at Swope Mitsubishi made the whole experience a real pleasure. Thanks guys, I’m loving my S8!
Great people
After purchasing my third vehicle, and second Outlander, through Errond Wesley, I can confidently say it’s not just the vehicles that keep me coming back, it’s the experience. Errond’s expertise, professionalism, and genuine care for his customers are unmatched. The entire team consistently goes above and beyond to make the process smooth, honest, and stress-free.
In my 44 years of life, this is hands down one of the most trustworthy businesses I’ve ever worked with. That level of service is rare these days, and it’s the reason I’ll continue recommending Errond and the team to ... Read More Google - May 22, 2026
(Translated by Google) The service here is immediate, the staff is friendly and attentive, and they strive to provide a complete experience. Communication is excellent, and even though my English is very basic, I'm more than satisfied. They even brought the prices in Spanish and explained them to me. I think the service, at least in terms of the services themselves, is outstanding. 👌
Thank you very much.
(Original)
La atencion aquí es al momento, hay buen trato, atención, tratan de que el servicio sea completo, buena comunicación para mi que mi inglés es muy básico ... Read More Google - May 14, 2026
(Translated by Google) I took my car here to fix a front axle problem; it makes a noise when turning in either direction. According to their report, after a week they recommended replacing the front left axle. They didn't solve my problem, even though I had an extended warranty that covers absolutely everything. There's no professionalism here. If you have a Mitsubishi with problems, don't take it here. There's no professionalism here. I had the car for a week and they didn't fix anything, and they themselves admitted the problem existed... 💩💩💩💩💩 They said they would ... Read More Google - May 12, 2026
Excellent experience and friendly staff!!
Wayne Perkins is a great sales person, phenomenal, professional and friendly. He got us such a great deal. Every Swipe employee there was amazing. Very grateful for them.
Bought a new car there today, Daryl was our salesman and was super nice and helpful. The rest of the team was also very nice and helpful. Highly recommend them for your new purchase
Wayne is a real talker, salesman through and through. He answered all my questions quickly and as accurately as he could. I asked how much the mitsubishi connect service cost and he stated about $120 a year. This service actually costs $300 a year. The real problems started with the paperwork. I was handed off to another employee who messed up several documents: my "nothing promised, nothing owed" sheet was left blank, and I was given the wrong limited power of attorney to sign. Normally this wouldn't be an issue, but my second FOB was missing. Wayne has been ... Read More Google - May 1, 2026
Wonderful service! Very much appreciated!
(Translated by Google) Wonderful service, thank you Errond for my great new car… For all Hispanics, visit Mitsubishi. (Original) Wonderful service, thank Errond for my great new car…… Para todos los hispanos visiten Mistsubishi.
Great experience front to back, gave me a little crash course on driving a stick and got all the purchase process done super easily and transparent. Would buy again
Best car buying experience i've ever had! Errond was so great to work with! Super friendly people all over the office (shoutout Stuart and Jody!). Would absolutely shop here again.
Great staff. Super friendly. Efficient. Great prices.
I had a wonderful experience. I did not have an appointment but there were able to fit my car in. They kept me updated with the process. I highly recommend them. Very truthful and honest.
Clean and very friendly
JUNIOR IS AN EXEMPLARY EMPLOYEE. HIGHLY RECOMMEND.
Victoria is by far the most helpful person. She has taken care of all my issues and has a great personality. She doesn't let another person's bad day get in the way of her great customer service. Daniel is cool too ❤️
I had a fantastic experience with the service department at Mitsubishi! From the moment I walked in, the team was friendly, professional, and genuinely focused on helping me. They kept me informed every step of the way, explained everything clearly, and never made me feel rushed or pressured.
The work was completed quickly and efficiently. It’s such a relief to find a service department you can actually trust. You can tell they take pride in what they do and truly care about their customers.
Highly recommend to anyone looking for reliable, honest, and top-notch service! I’ll definitely be ... Read More Google - Apr 21, 2026
Excellent service and it was fast! Thanks, Junior 😀 for the help. And Ray , the mechanic was on top of it! Greatly appreciated!
(Translated by Google) Excellent job! (Original) Excelente job
We had hands down the best car buying experience we’ve ever had at Swope Mitsubishi. Wayne and Lucas were absolutely amazing—so easy to work with, no pressure, and they genuinely cared about taking care of us. We actually drove two hours just to work with them because of the level of customer service they provided, and it was 100% worth it. That alone says everything. We’ll always recommend them to anyone looking for a vehicle, and when we’re ready for our next one, we won’t hesitate to make that two-hour drive again.
I got my vehicle around 6 months ago and I bought it with a little damage and a promise that it would be fixed even on the paperwork the Sales manager Jeff put that it would be fixed. It has yet to be resolved I’ve gone in numerous times each month to try and get it done and each time I leave it with them they try to rig it instead of actually fixing what was promised. I’ve spoken to almost every manager or supervisor at the location specifically Victoria which gives no information or clarification and Chuck who ... Read More Google - Dec 30, 2025
The only reason this review is getting 2 stars is because of their service advisor Victoria was an absolute pleasure to deal with. Other than that they firstly misdiagnosed the problem with my car and said it would be okay to drive till it could get into the shop...it was not. It was a manual and I could longer get it into 5th gear by the time I was able to bring it there to get it fixed. From there it took almost 3 months to get my car back. Constantly waiting.
Had a buddy just buy a Chrysler Town and Country. It is seriously a Lemon. Bad deal. I honestly feel bad for the guy. 18 years old and learning life lessons on buying cars from dishonest salesmen. It's bad that the vans broke down after 2 weeks of having it. Can't even drive it and still making the payments. Sad.
Did me dirty. I bought a van there just 2 weeks ago and I am already having problems with it. I was NOT told about these issues before I bought it and they won’t do anything about the issue. These people are NOT worth getting a vehicle from.
I bought my outlander from here and was 100% pleased and happy with that experience. I had a headlight go out, I bought the replacement and brought vehicle in to the dealership to see if they could replace it. I was told it would be 280.00 to replace it. I went next door to Burger King and an employee replaced it for 5.00. Maybe the service people and the Burger King employee should switch jobs.
If I could give this dealership 0 stars, I would have. My 2021 car had a compression issue, mind it is under warranty, but they kept my car for over two months, allegedly running tests, and then asked for proof of servicing. I do my oil changes these days on my own at home so I didn’t have the receipts for products I buy. I never thought I would need to keep receipts for oil and a filter. They claim my engine will not be covered by warranty because they say I neglected my engine. I just did an oil change ... Read More Google - Dec 12, 2024
This place is too high to get your transmission serviced you can go on Shelbyville Road and save a lot of money these people are charging way too much don't go here go to Shelbyville Road to get your transmission fluid changed this place is too high
I Live in Massachusetts and bought an Eclipse Spyder through Kelley blue book. Received the car with no problems, love it. Unfortunately have not received the Title since i bought the car in July, so i obviously cant drive it, they keep giving me the runaround and kelley blue book was absolutely no help. The start of another Month December still no title was told i would be getting it a few weeks ago, still haven,t seen it or heard any more about it
They don't stand behind their vehicles. Bought new Eclipse in July 2024 and started having a problem with the roof trim. Was promised by the General Manager that they would replace with rails. That never happened and he stopped answering my texts. They shifted the blame to needing a recall on this before can permanently fix. Now I have to go into the service department all the time to get them to replace the roof trim because I use a car wash for my car and it always comes off. That is unrealistic not to be able to use a ... Read More Google - Jul 25, 2024
Took my car in for its 1st oil change after buying. It’s used with 30k miles on it. They told me it’s needs an oil supplement, a trans drain and fill and a few other things the only thing they recommend that my car is close to needing is tires. I’m a fully line service tech. So I know a little bit about car just a little. Also my alignment was fine before I took it in and for some reason it is pulling hard to the right all they did was change oil and rot the ... Read More Google - Jun 5, 2024
Nothing less than Outstanding Service from start to final sale. The salesman that helped named Caye was awesome. He was very helpful and knowledgeable. Every question I asked or needed he answered. Great dealership and great salesman. We need more like him!!
What a horrible experience. Salesman was hyper and kept touching my leg. Very inappropriate. They also ran my credit on cars I hadn’t even looked at or discussed. Very sketchy place. Stay away from Wayne.
Amazing experience! I truly appreciate you! Easiest, nicest, fast car deal I have ever made and very helpful and respectful! Thank You Patrick Jennings and Wayne Perkins. Truly Blessed‼️
Shady business practices do not come here waste of time will lead you on car salesman singing along to old music like a bad karaoke night at the bar. Please.
After a couple of years of having this car I found out that they outright lied to me about needing to purchase the extended warranty and GAP insurance. They told me the lender required it to purchase through them, however after my car was totaled I figured out that was a complete lie.
This is the most frustrating experience that I have been through, this being my first car brought through a dealership. Buying my car was the best part…upon purchasing my car I had noticed that the clutch was high and had voiced my concern to service. We scheduled an appointment to get my car looked at which upon inspection found out that the clutch needed to be replaced. Since the clutch should have been good when I brought the car because they had cleared it, I’m assuming this is something that the SERVICE MANAGER is responsible for. It took ... Read More Google - Oct 10, 2023
ERROND Wesley . sales management. Horrible customer place to buy from . I bought a used 2018 nissan rogue. Smokes on start up really bad blue white smoke oil burning junk vehicle. Went down there this morning was told my problem nothing they can you Errand got in my face . I would not recommend this dealership and ERROND WESLEY . Total scammer’s my vehicle smokes burns oil . Rear brakes on metal . I only put maybe 300 miles on it scammed me out of $15.000 Dollars now I have a big car payment and needs brakes a a engine
I only gave 1 star because 0 isn't an option. I have had an awful experience with this place which makes me sad to say because I have bought multiple cars from Swope in the past and have never had such an awful buying experience in my life. I bought a used car from Swope about 5 months ago now. It was a 2009 Ford Flex. Tbh I regret ever buying this car from them in the first place. Like I said, I bought the car used so I don't expect perfection but I do expect professionalism which this company did not ... Read More Google - Sep 27, 2023
If you say I get $500 additional towards my trade.... do it!!!
I've always had great experiences coming to this dealership, and I've been coming here for years. Errands patience and attention to detail was awesome. Adam caps it off. I love these guys. They will always have my business. Thank you guys for everything.
I was told i needed a mitsubishi diagnosis for warranty repair, and that my 3rd party diagnosis wasnt good enough. After charging me for a diagnosis I didn't need, I was then told my warranty wouldn't cover repairs afterwards instead of before the diagnosis. So I spent money for the dealership to tell me what I already knew and be told it wouldn't be repaired. I frequently use this dealership for parts and service and so im very upset at the way this appointment went.
DO YOUR RESEARCH IF YOU GO HERE ! This dealership is full of lies and deceit. They tried to sell us the 2022 Honda Pilot overpriced after it has been in a wreck with the air bag deploying twice. They won't provide you with the information needed (Title, detailed car fax) or the auction information after claiming they bought it for what they were selling it for. They were also trying to sell it to us AS IS even though it's under warranty. It has a bent and disconnected tail pipe underneath where it got hit in the crash and ... Read More Google - May 19, 2023
I do not recommend!! All they want to do is give people the run around. And give people false hope .. take your business elsewhere
Highly recommend buying a car from Swope. This is our second car we have gotten from Swope. Sales staff is easy to work with. No pressure!
All they care about is their commission and making sure they sell a car ! They sure don’t care about their community ! They gave us wrong info and now I might have to pay 300 400 dollars for a brand new plate and we are military ! I just don’t understand I could cry ! Do not go to this place they seem nice but they’re very fake and only care about pushing a car into your hands and out the door ! Don’t make the same mistake I did !
Been dealing at Swope for several years. There is a reason I return for every purchase. Steve and Gerald at Swope Mitsubishi make it happen.
If ya’ll are looking for a vehicle bought at an auction by Swope Mitsubishi that turns out to be stolen because someone didn’t check or do the title paperwork correctly this is the place to go! If you aren’t familiar with what happens when you’re pulled over with a stolen vehicle they do in fact pull you over at gunpoint. Also, if you expect to get a phone call from them with an explanation or apology after reaching out several times (you’re probably never going to hear from them again.) I will also add my ... Read More Google - Jun 25, 2022
My grandson bought a truck over 2 months ago, tore up after two days, they gave it back one day but it was still tore up. Then they put the title in my husband's name but he is only the cosigner. They never return phone calls
Suggest another salesman if you end up with a salesman named Errond. Very unprofessional. I was trying to trade in my 2016 Chevy Silverado for one of there vehicles but ended up getting put off and ignored. Reached out multiple times, mind you he did not reach out to me, said he was working on my deal. I never heard anything back so moving on to a different dealership. I do not recommend Errond at swope.
Dishonest and deceptive sales tactics and marketing campaigns. Currently in violation of federal FCC laws regarding mandatory opt-out/unsubscribe links in their email communications. Maybe this should be reported, or maybe they shouldn't illegally contact me again.
Getting a car was easy , love the car but the promises that were made need to be made we never got our 90 days until we had to pay we were misinformed therefore you guys need to honor that
Bought a Jeep Cherokee there told them before everything was finalized on the deal that there was something wrong with the front breaks so they took the car I was told that there was nothing wrong with the brakes and everything checked out so as I was driving it I noticed that when I stopped that it didn’t stop smooth so I took it back to swope they didn’t even look at the front brakes like I asked fixed the rear and on top of that drained the battery in it to where I had to take it ... Read More Google - Oct 15, 2021
All they did was lie!
Having dealt with them before and not having a positive experience im not sure what I expected. The salesman was nice polite. However, the vehicle was severely damaged, welded frame, and I was told it was factory. Not factory!! Watch what you buy!!!
I would not recommend buying anything from them.I myself bought a truck from them with low milage and in less than 24 hours it was having to go back,and then back again aweek after that and so on and so on.The truck is a pile of junk and they will not return any of my calls or text.I guess I'll be taking a hit on my credit with this one less learned,I will be posting them all over my social media along with all text and paper work showing how horrible it has been.
Worst dealership I’ve ever dealt with.. would NEVER recommend to anyone! Nothing but issues with my car since I purchased it. (I also purchased a $6,000 warranty.. 2 years later they still will not fix the issues. Finally after them taking it back to take care of the issues.. we don’t get it back for two months! When I demanded them give my car back after all that time all they had done was fixed my stereo screen. Then when we opened the door there were two pieces of the car in the floorboard! We’re contacting the BBB and ... Read More Google - Mar 11, 2021
Hello everyone. I recently found a beautiful Beetle that I was wanting for my first car. I’m very low income and was wanting to put about half down and then make payments. I talked to a man on the phone (not sure what his name was) and asked him what month terms I could do.
He then proceeded to tell me I had to pay it all at one time because it’s “only $2500”. I don’t know if you all know this, but not everyone has $2500 that they can throw at one time.
So thank you all for ... Read More Google - Mar 19, 2020
Horrible experience staff lacks communication skills to work sufficiently with customers. Was in process of purchasing Vehicle, was waiting for approval letter as am in a chapter 13. When I went to inform my sales rep Errond I got the approval letter was informed the vehicle sold two days prior and no one ever notified me. I even offered to put money down on the vehicle but was never taken. Spoke to the manager him self who stayed the situation was handled poorly but gave no discounts and that vehicles aren’t held. If you are someone who has bad credit ... Read More Google - Oct 2, 2019
If I could give them a negative star I would. I brought my son's car in for recalls and they left something on when they parked it after done and battery drained and now it won't stay charged. Saturday a nice gentlemen charged it for me so I could get home and told me to call if it gave us more trouble, well when I called today to complain they stated we left it here for over a week after service was done which is incorrect; My son was notified Tuesday it was done but I picked it ... Read More Google - Aug 5, 2019
Great staff and service. But rinky dink products. My wife has had her car for about a year bought it new and it falling apart
HORRIBLE!!!!!!! They ran my credit WITHOUT my permission!!!!! I have called the manager and contacted him via Facebook. NOTHING has been done so I have now contacted the police, BBB and a lawyer. I will be suing the dealership!